Frequently Asked Questions

Everything you need to know about your Shapedly experience.

How do I determine my correct size?

We provide a detailed size guide on every product page. We recommend taking your measurements with a flexible tape measure and comparing them to our chart for the most accurate fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund incur a small processing fee.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What materials are used in Shapedly garments?

We prioritize high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium spandex blends designed for durability and comfort.

Can I track my order once it has shipped?

Yes! As soon as your order leaves our warehouse, you will receive an email notification with a tracking number and a link to monitor your delivery progress.

Do you ship internationally?

Currently, Shapedly ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.