Returns & Exchanges
At Shapedly, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items. If your fit isn't perfect, we are committed to making it right through a quick exchange or a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email with a tracking link to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing