Returns & Exchanges

At Shapedly, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items. If your fit isn't perfect, we are committed to making it right through a quick exchange or a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier; you will receive a confirmation email with a tracking link to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing